Cookies and networkrail.co.uk. We use cookies to give you the best experience on our website. If you continue, we'll assume that you are happy to receive them.
You can read more about how we use cookies, and turn them off, on this page.

  • Waterloo station balcony

  • Waterloo station balcony CGI 

    On Schedule

    We’re building a first-floor balcony at Britain’s busiest station to give passengers more space and better facilities. As part of our plan to improve major stations across London, retail outlets in the middle of the station are being removed from the concourse and balconies are being constructed to create a better environment for passengers.

    From summer 2012 new escalators to the Western Balcony will be in operation, improving access from Waterloo mainline station to Waterloo East. The first phase of the new balcony will also be unveiled offering passengers a better choice of places to eat, drink and relax.

  • More space

    The new first-floor balcony will ease crowding, improve access to Waterloo East station and
    provide more spacious surroundings for
    passengers before they continue their journeys.

    Better facilities

    With up to eighteen new shops and restaurants opening on the balcony, passengers will be able to relax in comfort. Those in a hurry will still be able to grab a coffee or a newspaper on the ground floor before catching their train.
     
     
  • Timeline

    Waterloo station balcony Timeline

    1  Spring 2011 – Shops in the middle of the station removed.

    2  Summer 2011 – Work to build the balcony starts.

    3  January 2012 – From April 2012 the escalators to the balcony will come into operation, making it easier to access Waterloo East from the main station. For disabled passengers, a new route through the station to Waterloo East will be created.

    4  Summer 2012 – The balcony and approximately ten new retail units will open.

    5  Autumn 2012 – Official opening of the balcony and opening of all retail units.

     

  • External sites

    Find out more about