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  • Disabled access at St Pancras International station

  • Station accessibility

    Step free access: all entrances are step-free, lifts connect the two levels.

    There is step-free access to King's Cross St Pancras Underground station.

    Induction loops: all ticket offices.

    Visually impaired: there are tactile strips along all platforms.

    Requesting help

    Call your train company giving 24 hours notice where possible:

    • East Midlands Trains, 0845 712 5678, Textphone 18001 0845 712 5678, Monday to Sunday 08:00 - 22:00
    • First Capital Connect - 0800 058 2844, textphone 0800 975 1052, Monday to Sunday 07:00 - 22:00
    • Southeastern Trains - 0800 783 4524, textphone 0800 783 4548, Monday to Sunday 24 hours
    • Eurostar don't take bookings, just ask a member of staff or go to the customer assistance point at the check-in

    Alternatively, ask any member of station staff wearing a light blue vest or call 020 7843 4261 on arrival.

    The assistance meeting point is inside the main Pancras Rd entrance.

     

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    Accessible toilets

    • The Arcade, opposite Eurostar arrivals
    • The Circle, past the cash dispensers
    • International departures lounge
    • Platforms A and B (beyond ticket barrier)

    All toilets are free and open 24 hours. No RADAR key required.

     

    Wheelchairs

    Staff have access to wheelchairs for use around the station or transfer to King's Cross.
     

    Getting to and from the station

    Information about accessible public transport is available from Transport for London:

    Transport accessibility information

    Helpline: 0343 222 1234 (option 3) (24 hours)

    Bus

    TfL bus accessibility information

    Bus stops: Euston Road, Midland Road and Pancras Road.

    All buses are accessible.

    Underground

    TfL Tube accessibility information

    King's Cross St Pancras Underground station is underneath the main station. Lines with step-free access:

    • Circle
    • Hammersmith & City
    • Metropolitan
    • Piccadilly
    • Victoria

    All lines apart from the Victoria may have a large step between platform and train.

    No step-free access:

    • Northern (Bank branch)

    Car

    Pick up/set down: on Pancras Road, sat nav N1C 4QP. There is level access to the station.

    Parking: 12 Blue Badge spaces in the station car park, normal tariff applies.

    See Parking at St Pancras for details.

    Taxi

    Taxi rank: Pancras Road.

    Level access to the station, all taxis are wheelchair accessible.

    For more information visit traintaxi.

  • We've redesigned these station pages, please let us know what you think.

  • Improving access

    Access for All is a £370m programme to improve accessibility at train stations by introducing lifts and ramps.