Tickets and information
Tickets are available from the counter and ticket machines in the travel centre.
The information point is in the centre of the station opposite the cash machines.
For train times, tickets and real-time train information, visit National Rail enquiries or call 08457 48 49 50.
Trains to and from King's Cross are operated by:
Toilets and baby care
Women, men, accessible and baby care:
- By the entrance to platforms 9-11
- Mezzanine, behind escalators and lift towards the front of the station
Showers
Men's and women's showers are with the toilets by the entrance to platforms 9-11.
Cash
There are several ATMs between the ticket office and the first class lounge.
Telephones
There are no public telephones at the station.
The nearest ones are over the road in the entrance to King's Cross St Pancras Underground.
British Transport Police
The BTP station has moved under the pub by the entry to platform 9.
For assistance, call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.
British Transport Police website
Lost property
At the station
Items handed in at the station are kept in the left luggage office. Report lost property online or call 020 7278 3310.
Lost property counter hours:
- Monday to Friday 09:00 - 17:00
There is a charge for reclaimed items.
Onboard a train
Items left on trains are kept by the train company - contacts list.
Left luggage
You can leave luggage at Excess Baggage Co near the entrance to platform 9.
- Monday to Sunday 07:00 - 23:00
For more information visit Excess Baggage or call 020 7837 4334.
Wi-Fi
Pay-as-you-go wireless internet access is available from:
Trolleys
Trolley bays: on platforms 1-9, around the concourse, outside by the entrances. There are no trolleys on platforms 10 and 11.
A £1 coin deposit is refunded when you return the trolley to the bay.
Photo booths
There are passport photo booths behind the escalators near the Great Northern Hotel.