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  • Facilities at King's Cross station

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    Tickets and information

    For train times, tickets and real-time train information, visit National Rail enquiries or call 08457 48 49 50.

    Tickets are also available from the train companies serving King's Cross.

    Ticket office
    The ticket office is run by East Coast.

    • Monday to Friday 05:00 - 01:36
    • Saturday 05:00 - 00:36
    • Sunday 05:30 - 01:36

    Ticket machines
    In the travel centre and on the concourse. They are run by East Coast.

    Information point
    In the centre of the station opposite the cash machines.

     

    Toilets and baby care

    Women, men, accessible and baby care: 

    • By the entrance to platforms 9-11
    • Mezzanine, behind the escalators and lift
    The toilets cost 30p, they are open when the station is open.
     

    Showers

    By the entrance to platforms 9-11.

    • Monday to Sunday 07:00 - 21:00

    £5, pay at Excess Baggage (soap and towel included - return towel for the refundable deposit).

     

    Cash

    There are several ATMs on the concourse.
     

    Telephones

    There are no public telephones at the station.

    The nearest ones are over the road in the entrance to King's Cross St Pancras Underground.

     

    British Transport Police

    The BTP station has moved under the pub by the entry to platform 9.

    For assistance, call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

    British Transport Police website 

     

    Lost property

    At the station
    Items handed in at the station are kept in the left luggage office. Report lost property online or call 020 7278 3310.

    Lost property counter hours:

    • Monday to Friday 09:00 - 17:00

    There is a charge for reclaimed items.

    Onboard a train
    Items left on trains are kept by the train company - contacts list.

     

    Left luggage

    You can leave luggage at Excess Baggage Co near the entrance to platform 9.

    • Monday to Sunday 07:00 - 23:00

    For more information visit Excess Baggage or call 020 7837 4334.

     

    Trolleys

    Trolley bays: on platforms 1-9, around the concourse, outside by the entrances. There are no trolleys on platforms 10 and 11.

    A £1 coin deposit is refunded when you return the trolley to the bay.

     

    Photo booths

    There are passport photo booths behind the escalators near the Great Northern Hotel.
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  • Maps