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Timetables and travel
Our Railway's Future
Birmingham New Street
St Pancras International
Bristol Temple Meads
Liverpool Lime Street
Disabled people's access policy
Travel centreBy the main entrance. It's run by Virgin Trains.
Tickets for travel today:
Ticket windowPlatforms 8-11. Run by London Midland.
Ticket machinesIn the travel centre, or by platforms 8-11. Run by Virgin Trains or London Midland.
For tickets, train times and real-time information visit National Rail Enquiries, 0845 7 48 49 50, or contact the train company.
Both are beyond the top of the ramp leading to platforms 1 to 3.
30p, there is a change machine. The accessible toilets are free with a Radar key. If you don't have one, go to the mobility assistance reception.
The only showers are in the Virgin first class lounge.
There are ATMs on both sides of the station.
There is a bureau de change run by International Currency Exchange.
By platform 16.
There is seating on the concourse, in the food court and in the travel centre.
Virgin first class lounge (first class Virgin West Coast and Caledonian Sleeper passengers only): above the food court. Bar, showers, conference rooms, fax and photocopier. Access is via stairs or lift.
EuropCar: first floor of the car park.
Enterprise: first floor of the car park.
StreetCar, Zipcar: by the car park exit.
The BTP station is next to the Melton St exit, by platforms 16-18.
For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.
At the stationItems handed in at the station are kept in the left luggage office. Report a lost item online or call 0330 024 0215.
Lost property counter hours:
Charges for reclaimed items.
Onboard a trainItems left on trains are kept by the train company - contacts list.
You can leave luggage at Excess Baggage Co, at the top of the ramp to platforms 16-18.
You can prebook storage for your heavy, awkward or high-value luggage at one of our Rail Station Left Luggage facilities.
For more information visit Excess Baggage or call 020 7387 1499.
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