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Timetables and travel
Our Railway's Future
Birmingham New Street
St Pancras International
Bristol Temple Meads
Liverpool Lime Street
Disabled people's access policy
Ticket office: towards the Lord Nelson St entrance.
It is run by Northern Rail.
Ticket machines: around the station. Run by Northern Rail or Virgin Trains.
Virgin tickets can be collected from their information point on platform 7-8.
Tickets, timetables and real-time updates are available from National Rail Enquiries, 0845 7 48 49 50.
Alternatively contact the train operator.
Men's, women's, accessible, baby change: near the Lord Nelson St entrance.
The accessible toilets require a RADAR key. Ask a member of staff if you don't have one.
Pay as you go wireless internet access is available from:
The BTP station is in Rail House on Lord Nelson St.
For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. There is a direct phone line near the travel centre. In an emergency call 999.
British Transport Police website
At the stationItems handed in at the station are kept in the left luggage office. Report lost property online or call 0330 024 0215.
Lost property counter hours:
Charges for reclaimed items.
Onboard a trainItems left on trains are kept by the train company - contacts list.
You can leave luggage at Excess Baggage Co, opposite the ticket office.
You can prebook storage for your heavy, awkward or high-value luggage at one of our Rail Station Left Luggage facilities.
For more information call 0151 707 8594 or visit Excess Baggage.
£1 coin deposit is refunded when you return it to a bay.
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