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User worked crossings

These crossings have barriers or gates which are operated by the person using the crossing. They sometimes have telephones and lights.

User worked crossing

User worked crossing

Driving

  1. Stop, look both ways and listen to make sure a train is not coming. If a train is coming wait in a safe place.
  2. Open the gates on both sides of the railway.
  3. If no train is coming and your exit is clear, cross quickly and stay alert, do not stop on the crossing.
  4. Close both gates after crossing, never leave them open.

Pedestrians

  • Stop, look both ways and listen.
  • Ensure you have enough time to cross safely, cross quickly and stay alert.
  • Close the gates behind you, never leave them open.

User worked crossing with telephone

User worked crossing with telephone

Driving

  1. Stop, look both ways and listen to make sure a train is not coming. If a train is coming wait in a safe place.
  2. You must use the telephone to get permission to cross if crossing with vehicles or animals.
  3. When you have permission to cross, open the gates on both sides of the railway.
  4. Cross quickly and stay alert, do not stop on the crossing.
  5. Close both gates after crossing, never leave them open.
  6. You must call railway staff back after crossing if they asked you to.

Pedestrians

  • Stop, look both ways and listen.
  • Ensure you have enough time to cross safely, cross quickly and stay alert.
  • Close the gates behind you, never leave them open.

User worked crossing with miniature stop lights

User worked crossing with miniature stop lights

Driving

  1. Stop, check that the lights are working, if not contact railway staff and act on their instructions.
  2. You must use the telephone to get permission to cross if crossing with a large or slow moving vehicle, or with animals.
  3. You must not cross when the red light is on. If the red light stays on after a train has passed, do not cross – another train is coming.
  4. When the green light is on open the gates on both sides of the railway.
  5. Check that the green light is still on and cross quickly and stay alert, do not stop on the crossing.
  6. Check to see if the green light is still on and close both gates after crossing never leave them open.
  7. You must call railway staff back after crossing if they asked you to.

Pedestrians

  • Stop, look both ways and listen.
  • Obey the lights.
  • Cross quickly and stay alert.
  • Close the gates behind you, never leave them open.

Remember when crossing

  • Look both ways and listen.
  • Trains can come from both directions.
  • Don’t rely on the timetable to assume a train is not coming.
  • If you see or hear a train coming, do not cross.
  • If crossing with animals consider how long it will take to cross and whether they are likely to stray onto the railway.
  • If crossing with a large, wide or slow moving vehicle consider
    • How long it will take to cross
    • The weight of your vehicle and its load
    • The clearance of your vehicle, will it hit the power lines above or will it ground.
     
  • Don’t stop on a crossing.
  • Never leave the gates open.
  • Call railway staff back after crossing, if you have been asked to do so.

Last updated 26 June 2012

Contact us

If you see anyone misusing a level crossing, please call the British Transport Police on 0800 40 50 40 or the police on 999.

If a level crossing or any other part of the railway is causing a problem, or if you simply want more information, contact our National Helpline:

08457 11 41 41

Get in touch online