Step-free stations offer accessible routes from entrance to platform. Step-free access not only benefits disabled people or those with reduced mobility, but also people with children, heavy luggage or shopping, and some more elderly people.
Using the railway reduces congestion on the roads and aids economic regeneration by giving easy access to job markets.
Occasionally local authority planning issues, heritage matters and other schemes can delay the start date of some accessibility improvement work. While this is out of our control, we understand the frustration this can bring and work tirelessly with our partners to resolve things as quickly as possible, keeping local communities, councillors and MPs up to date.