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  • Disabled access at Edinburgh Waverley station

  • Station accessibility

    All entrances are step-free. Lifts connect the concourse to the footbridge and platforms 1, 8, 9, 10, 11 and 20.

    Induction loops: the ticket offices have induction loops.

    Visually impaired: there are tactile warning strips along the platform edges with the exception of platforms 4, 7, 8 and 9.

    Requesting assistance

    We can help you more effectively if you call us in advance on 0845 722 5225.

    Alternatively contact your train operator, ideally 24 hours in advance.

    If you need help around the station, speak to a member of staff or go to Virgin Trains East Coast reception opposite the entrance to platform 4.

    • Monday to Saturday 06:30 - 21:00
    • Sunday 08:30 - 21:00



    Accessible toilets

    In the entrance to the toilet block, off the main concourse.

    • Monday to Saturday 04:00 - 23:45
    • Sunday 06:00 - 23:45

    Radar key required, ask a member of staff if you don't have one.


    Wheelchairs and mobility vehicles

    Wheelchairs are available for passengers use with our assistance team and a mobility vehicle is also available.


    There is a textphone on the concourse opposite the post box.

    Getting to and from the station


    Private cars can no longer enter the station. Organisations and drivers who provide transport for people with disabilities and who register with the station will still be allowed access.

    Pick up / drop off points:

    • Calton Rd, sat nav postcode EH8 8DL - a lift provides step-free access to the station
    • Market St, EH1 1DE
    • New St car park (free for 30 minutes), EH8 8BH

    Parking at Waverley station


    Buses stop in Princes St. All buses are accessible.

    For information about accessible travel across the city, call Lothian Buses on 0131 555 6363.


    The nearest taxi ranks are on Market St and on Waverley Bridge, just outside the station.

    For more information visit traintaxi.

  • We've redesigned these station pages, please let us know what you think.

  • Improving access

    Access for All is a £370m programme to improve accessibility at train stations by introducing lifts and ramps.