• Stations and Passengers

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    Stations and Passengers
  • A train alongside the platform

    Accessibility

    We want to create great travel environments by providing facilities that create a positive journey experience for a diverse and changing population.

    Read more about accessible journeys
    A steam train departing a station

    Railway heritage

    We want to protect our heritage assets and seek opportunities to enhance them where reasonably possible. 

    Read more about railway heritage
     
     

  • Our commitments

    • Having safe and secure stations
    • Creating great travel environments
    • Exceeding the expectations of the public
    • Improving the economic value of the existing railway
    • Encouraging people to use the railways.

    Read more about our commitments
    During winter weather conditions, snow trains clear the tracks to help maintain performance

    Passengers

    We want to maintain rail’s position as the safest mode of public transport. We want to create great travel environments, and provide real value for money. 

    Read more about passengers