• Contact us by email - general enquiries

  • Use this form if your enquiry or issue is not covered by one of our other contact forms

    * Required field 

    What is your issue or question?*


    Is the issue on or near your property?


    Please give the precise location in as much detail as possible:

    If the issue is on your property, may we gain access to it via your property?


    Your details

    Why do we need this information? It allows us to track issues and respond faster. Your information is not used for any other purpose.

    Title *  

    Full name *  

    Email address *  

    Postcode *  

    House number/ name *  

    Daytime telephone number *  

    Can you tell us any other details that will help us when responding?

     Tick if you do not want us to reply to you. 

      (may take up to 45 seconds)
  • Emergency?

    If there is a safety threat to you, to others or to trains such as:

    • Objects, animals or people on or near the track
    • Damage or faults to any type of level crossing equipment
    • A vehicle striking a bridge
    • Broken fencing or open gates allowing access to the track

    Please call us immediately on 08457 11 41 41