Liverpool Street
Originally completed in 1874, Liverpool Street station benefited from a major redevelopment in the late 1980s. It is the London terminus of the former Great Eastern Railway, originally providing routes to Norwich via Ipswich and Kings Lynn via Cambridge. Today the station has 123 million visitors each year and remains a stunning example of the fusion of modern facilities within the traditional environment.
Click here for an Architectural mini guide for Liverpool Street Station.
Please use the following links to find out more about the station and the local area.
A - Passenger Access
B - Maps
C - Facilities & services
D - Transport links
E - Local attractions
F - History
G - Contact us
A - Passenger Access
Getting to and from the station.
B - Maps
Station services (shopping, eating, etc.)
C - Facilities and services
Tickets and information
The main ticket office is on the concourse, where train details can be obtained. Tickets are also available from the ticket machines on the main concourse. Alternatively please call:
National Rail enquiry service – 08457 48 49 50
Telephones
There are seven payphone sites at Liverpool Street station, the largest of which is opposite platform 15, near the toilets on the main concourse and in the west mall.
Taxis
Taxi's are situated in the central roadway next to platform 10. There is also a taxi rank up on Liverpool Street (maintained by the Corporation of London).
Alternatively, please click here for more information.
Buses
The main bus station is at street level. Click here for further information.
Toilets and baby changing
The entrance to the toilets is on the main concourse.
Toilets for the disabled and baby changing facilities are located to the station reception adjacent to platform 10.
British Transport Police
The British Transport Police office is between platforms 10 and 11, behind Thorntons on the main concourse. Please use the telephone at the entrance when the office is closed.
First aid
Please come to the Network Rail reception to gain access to the first aid room - our station staff will also be pleased to assist.
Additional assistance
Passengers can book assistance in advance by calling 020 7295 2789 or call into the Network Rail station reception on arrival. You can also contact the customer services team of the train operator, 48 hours in advance:
one 0845 6007245
Underground
There are four entrances to the Underground station at Liverpool Street: on the main concourse next to the ticket office; at the end of platform 1; next to Thorntons in the main concourse; and on the corner of Liverpool Street and Old Broad Street.
Liverpool Street is on the Circle, Hammersmith & City, Metropolitan and Central lines.
There is a London Transport travel and tourist information centre at the entrance to the Underground from the main concourse.
Trolleys
Luggage trolleys are available at many sites on the concourse and on the platforms. A deposit of £1 will be returned to you when you take the trolley back to one of the trolley points.
Cash and Bureau de Change
There are cash dispensers on the concourse. Eurochange Bureau de Charge is located adjacent to platform 10, and inside the Stanstead Express ticket office.
Post Office
The nearest post office is in the Broadgate Circle – turn right at the end of the west mall.
Bicycles
Bicycles can now be left at Platform 10, as well as up on Bishops Gate piazza.
Left luggage
Left Luggage is a secure place where you can leave items of luggage for collection later. The left luggage is on platform 10. Click here for more information or call 020 7247 4297.
Photo booths
There are a number of photo booths at the station where photos for passports, travel passes and other identity documents can be obtained.
Lost property
Lost property is located at the same site as left luggage. Click here for more information or call 020 7247 4297.
WiFi Coverage
www.thecloud.co.uk
http://www.t-mobile.co.uk/hotspot
D - Transport links
Use the following links to access more information about trains from the station and other transport links:
National Rail enquires
Transport services in London
London Underground
E - Local attractions
Discover more about the local area, including what there is to see and do there.
F - History
Some interesting facts and figures about the history of Liverpool Street station.
Chronology
- Great Eastern Railway western shed opened on 2 February 1874.
- Nine platforms were operational by 1 November 1875.
- The Metropolitan Railway connection opened on 1 February 1875 and closed in 1904.
- The eastern shed opened on 2 April 1894 but was removed to aid development between 1985 – 1992.
- The Great Eastern Hotel opened in May 1884 and was extended in 1901.
- The present station facilities opened in 1992.
Station design
- The roof was designed by Great Eastern Railway’s chief engineer, Edward Wilson.
- The Great Eastern Hotel was designed by Charles Barry and his son, Charles Edward Barry.
- The Hotel’s extension in 1901 was designed by Colonel Robert Edis.
- The station was built by the Lucas Brothers and the roof was designed and built by the Fairburn Engineering Company who also supplied the roof to the Royal Albert Hall.
G - Contact us
Station reception
The station reception can provide you with information about disabled access, local transport links, parking and station facilities (including left luggage, public toilets, bicycle racks, shops and restaurants).
Contact
Tel: 020 7295 2789
Address:
Station Manager
Network Rail station reception
Liverpool Street station
London EC2M 7QH
Opening hours: 24 hours Monday - Sunday
Lost property
For help with lost property, please contact the lost property office on 020 7247 4297.
Train times, tickets & ticket refunds
The trains are run by One Railway. For train & ticket refund information please contact them directly on 0845 6007245.
For train timetables & real-time running times, please contact National Rail Enquiries on 08457 48 49 50.