Liverpool Lime Street
Network Rail owns and manages Liverpool Lime Street station. The station is on the ‘Gateway’ to Liverpool City centre and is the focus of two major development schemes designed to reveal the Grade II listed structure and provide a new focus and hub for the city.
Please use the following links to find out more about the station and the local area:
The future of Liverpool Lime Street station
A - Passenger Access
B - Maps
C - Facilities and services
D - History
E - Contact us
A - Passenger Access
Getting to and from the station.
B - Maps
Station services (shopping, eating, etc.)
C - Facilities and services
The main ticket office is located on the central concourse and is open:
Monday - Saturday 03:30 - 00:45
Sunday 07:00 - 00:30
The travel centre, located on the concourse, also provides information and the facility to purchase advance travel tickets. It is open Mon-Sun 0700 - 1900.
Quick Fare machines can be located next to the Cash Point machines on the North Concourse and Next to Café’ Nero on the South Concourse.
Payphones are located on the station concourse toward Lord Nelson Street and platforms 7 and 8.
Taxis
Taxis at Liverpool Lime Street station are provided by Liverpool City Black Cabs which are located at Skelhorne St.
Taxis can set passengers down immediately at the drop-off point at the Skelhorne Street entrance.
| Recommended Tariffs | |
| Short stay 20 mins | £0.50 |
| Short stay 40 mins | £1.80 |
| Short stay 1 Hrs | £3.80 |
| Short stay 1 to 2 Hrs | £12.00 |
| Short stay 2 to 3 Hrs | £35.00 |
| Short stay 3 to 4 Hrs | £55.00 |
| Short stay 4 to 5 Hrs | £75.00 |
| Long stay Mon & Fri 24 Hrs | £19.00 |
| Long stay Tue, Wed & Thu | £24.00 |
| Rail user Mon - Fri 24 Hr | £9.00 |
| Sat & Sun 24 Hr | £5.50 |
| Night Rate 1900 - 0400 | £5.50 |
NCP operates the car parks at Liverpool Lime St station. Short stay parking is accessible by Skelhorne St, the drop off point is also located in this area. Long stay parking is on Lord Nelson St; the station can be accessed on foot or via the elevator from the car park.
Please note that the elevator from the Long stay car park is being refurbished and will be out of service from 18th January 2008 until 21st April 2008. Access to and from the Multi storey car park will be via the Lord Nelson St entrance.
Passengers with mobility problems requiring long stay parking are advised to contact the NCP attendant on arrival at the station.
Qualified First Aid personnel are on the station to administrate First Aid. If you require First Aid please go to the Station Reception or seek the assistance from a member of staff.
Toilets
Toilet facilities are located on the North Concourse near to the Lord Nelson Street Entrance; these new facilities include Parent & Child and Accessible toilet facilities. Toilet Attendants are on duty to assist customers and ensure that the facilities are maintained to a high standard at all times.
British Transport Police
You can find British Transport Police in Rail House on Lord Nelson Street. There is also a free direct help line on the station concourse, located by entrance 1-6. Should you require any assistance, contact a member of staff or go to the Station Reception.
Wheelchairs can be booked through Customer Assist or can be asked for on the day of arrival. If you require help and can not locate a member of staff make your way to the station reception on platform 1 where there will be someone to assist you.
There are also accessible departure boards, ramps for train access, accessible taxis, accessible public telephones, national key toilets, step free access coverage, disabled parking at Skelhorne street car park.
The Virgin Information Point which is located on the south concourse has two fast ticket machines which can be used to collect pre-booked tickets only.
Cash
Cash points can be located on the station concourse.
Trolleys
Liverpool Lime Street station has 7 trolley bays. They are located on platforms 2/3, 4/5, 7 and 8, Lord Nelson Street and Skelhorne Street. These are coin operated - £1.00 is refunded when you return the trolley to the trolley bay.
Bicycles
There are 2 areas at Liverpool Lime Street where you can lock up your bicycle, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bicycle at the station.
The office is located on the main concourse and is open:
Mon - Fri 0700 - 2100
Sat 0700 - 2300
Sun 0800 - 2300
0151 707 8594 - Left Luggage & Lost Property are the same unit.
Mobility assistance
Assistance is available to and from platforms. Please telephone the relevant train operator:
Northern Rail 0845 600 8008
Virgin Trains 0845 744 3366
TransPennine Express 0845 600 1674
London Midland
Information Service - Primary Phone Number: 0870 609 6060
Help Line
Monday-Friday 07:00-19:00
Saturday-Sunday 08:00-16:00
Help Line
Primary Phone Number: 08456 024 277
East Midland Trains
Information Service - Primary Phone Number: 08457 125 678
Information Service - Primary Textphone Number: 08457 078 051
Help Line - Primary Phone Number: 08457 125
Assistance can be guaranteed if 48 hours notice is given in advance.
WiFi Coverage
www.thecloud.co.uk
http://www.t-mobile.co.uk/hotspot
D - History
Steve Warbis - Architect - Network Rail - 20/09/04
- First station at Lime Street was opened 15 August 1836 [by John Foster Jnr.] with wooden trainshed [by John Cunningham and Arthur Holme]
- This station was replaced in 1849 by a new station on Lord Nelson Street [by Sir William Tite] with the first totally innovative iron segmental-arched vault trainshed [by Richard Turner, the year after he completed the Palm House at Kew] - the first of its kind in the world and marking the turning point in trainshed design; the rear wall of the 1849 station still exists along the back edge of platform 1
- This original trainshed was replaced by LNWR with a new trainshed in 1867 [by William Baker] - which is the existing north vault of the station
- The North Western Hotel was opened in 1871
- The second trainshed vault was added in 1874 [by Francis Stevenson and E. W. Ives] - which is the existing south vault of the station
- Concourse was remodelled in 1955
- Concourse was remodernised in 1984 including the construction of the barrier-line building in the north vault and glazed artwork screen [by Radford, Ball, Rainey and Cooper] in the south shed
- North Western Hotel was re-opened in 1997 as student residences by Liverpool John Moores University
- Train sheds were refurbished under Station Regeneration Programme 1999-2000
- SRP Trainshed refurbishment awarded the London Underground Award in the National Railway Heritage Awards 2001 and a Structural Heritage Commendation in the Institute of Structural Engineers Awards 2002
E - Contact Us
Station reception
The station reception can provide you with information about disabled access, local transport links, parking and station facilities (including left luggage, public toilets, bicycle racks, shops and restaurants).
Contact
08457 48 49 50
Address:
Network Rail
1st Floor Barrier Line Building
Lime Street station
Liverpool
L1 1JD
Train times, tickets & ticket refunds
Train services are provided by Northern, Virgin Trains, TransPennine Express and Central Trains. For train and ticket refund information please contact:
Northern Rail 0845 600 8008
Virgin Trains 0870 744 3366
TransPennine Express 0845 600 1674
London midland and East Midlands Trains 0870 609 6060
For train timetables & real-time running times, please contact National Rail Enquiries on 08457 48 49 50.