Edinburgh Waverley

The station was first opened in 1846 and was rebuilt between 1892-1902. It lies between the old town and modern Edinburgh, adjacent to Princes Street, Edinburgh Castle and the Princes Street Gardens. The station serves over 14 million people each year.

Various refurbishments have been undertaken over the years, but the past still survives in the station's elaborate, domed ceiling where wreathed cherubs leap amid a wealth of scrolled ironwork.

Please use the following links to find out more about the station and the local area.

A - Passenger Access
B - Maps
C - Facilities & services
D - Transport links
E - Local attractions 
F - History

G - Contact us

A - Passenger Access

Getting to and from the station.

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B - Maps

Station services (shopping, eating, etc.)

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C - Facilities and services

Tickets and information

Tickets can be purchased from the travel centre in the main hall. Seat and sleeper reservations are also available.

National Rail enquiry service – 08457 48 49 50

Telephones

Payphones are located on the main concourse, inside the main hall, at the entrance to the toilets, and on platforms 4, 11 and 14. A text phone is situated on the main concourse.

Taxis

The taxi rank is located adjacent to platform 11. Many cabs are wheelchair accessible.

Alternatively, please visit traintaxi ltd for further information.

Buses

Airport bus and coach services depart from Waverley Bridge at regular intervals throughout the day. Local buses serving all areas of the city leave from Princes Street and North Bridge. Services for the rest of Scotland can be found at St Andrew's Square or Waterloo Place. Click here for more information.

Car hire

Europcar booking, collection and return is located in the car park at Edinburgh Waverly Station. Click here to make a reservation.

Parking

APCOA manages parking facilities at Edinburgh Waverley. They can be contacted on 0845 0774 224.  Post code is EH1 1BB.

Tariffs  
Short stay 20 mins Free
Short stay 40 mins £2.00
Short stay 1 Hrs £4.00
Short stay 1 - 4 Hrs  £12.00
Short stay up to 5 Hrs £35.00 
Each additional Hour £20.00 
   
1 - 4 Hrs  £3.50
2 - 4 Hrs  £5.50
4 - 6 Hrs  £8.00
6 -12 Hrs £12.00
12 - 24 hours £17.00
Sat/Sun rate £4.00



British Transport Police

The British Transport Police office is situated adjacent to platform 19. Alternatively click here for more information.

First aid

First aid is available at the Network Rail Reception, or by asking for assistance from a member of the station staff.

Toilets

Toilets are situated within the main hall. Disabled toilets, a baby changing room and shower facilities are also provided.

Additional assistance

Assistance is available to and from platforms, though we can help more effectively if you call us in advance. Please contact customer services of the relevant train operator:

East Coast – 08457 225 333
Virgin Trains – 0870 789 1234
First ScotRail – 08456 015929

Cash and Bureau de Change

Cash dispensers are located throughout the station. See map for details.

Bureau services are provided by currency express.

Trolleys

Trolleys are available throughout the station but they should not be removed from the station grounds.

Bicycles

Bicycle parking is provided on platforms 3 and 11, and within New Street car park.

Left luggage

Left Luggage is a secure place where you can leave items of luggage for collection later. The left luggage office is on platform 2. Please call 0131 558 3829 or click here for more details.

Photo booths

There are a number of photo booths at the station where photos for passports, travel passes and other identity documents can be obtained.

Lost property

The lost property office is on platform 2. Please call 0131 550 2333 or click here for more details.

Hotels

Located on the main concourse near left luggage, we specialise in last minute special discounted rates on all types of accommodation from Hostels to 5 Star Hotel throughout the UK, from as low as £10 per person per night.

To book your reservation online, please click here.

Sleeper services

A sleeper service operates between Edinburgh Waverley and London Euston. For further information, please call into the travel centre in the main hall, or Scotrail ticket office lounge on platform 14, or telephone 08457 484950.

WiFi Coverage 

www.thecloud.co.uk

www.btopenzone.com

http://www.t-mobile.co.uk/hotspot

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D - Transport links

Use the following links to access more information about trains from the station and other transport links:

National Rail enquires
Transport services in Scotland 

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E - Local attractions

Discover more about Edinburgh, including what there is to see and do there.

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F - History

Some interesting facts and figures about the history of Edinburgh Waverley station.

Chronology 

  • North Bridge station was opened by the North British Railway on 18 June 1846.
  • General station was opened by Edinburgh and Glasgow Railway on 1 August 1846.
  • Canal Street station was opened by Edinburgh, Leith and Granton Railway on 17 May 1847 and closed on 2 March 1868.
  • Edinburgh Waverley station was created in 1854 from these individual stations on adjacent sites.
  • The station was extended between 1869 and 1874 and a new roof constructed.
  • It was rebuilt between 1892 and 1900.
  • The North British Hotel (now the Balmoral Hotel) opened on 15 October 1902.

Station design

  • The 1847 North Bridge station comprised a transverse ridge and furrow roof which was 300ft wide by 1100ft long, and was designed by engineers, Blyth and Cunningham
  • The 1900 North Bridge station had its roof rebuilt, again in the transverse ridge and furrow style. It was 375ft wide by 1240ft long and was designed by engineers, Blyth and Westland.
  • The former North British Hotel was designed by the architects, Hamilton and George Beattie.
  • The three span iron and steel North Bridge was built between 1896 and 1897 by Blyth and Westland.

Interesting elements

  • North British War Memorial.
  • The Physic Garden – a section of this was removed to make way for the station construction.
  • The ticket hall glass roof.

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G - Contact us

Station reception

The station reception can provide you with information about disabled access, local transport links, parking and station facilities (including left luggage, public toilets, bicycle racks, shops and restaurants).

Contact
Address:
Station Manager
Network Rail
Room 255, North Block
Waverley Station
Edinburgh EH1 1BB
Tel: 0131 550 2031

Opening hours: 0800- 2200 Monday – Friday
0800-2200 Saturday & Sunday

Lost property

For help with lost property, please contact the lost property office on 0131 550 2333.

Opening hours: Monday – Friday 0900-1700.

Train times, tickets & ticket refunds

The trains are run by East Coast, Virgin Trains, Transpennine, Crosscountry & First ScotRail. For train and ticket refund information please contact:


Train Tickets

Refunds

East Coast
08457 225 225
http://www.eastcoast.com
East Coast
East Coast Refund administration
PO Box 850
Newcastle-Upon-Tyne
NE99 1HZ
Virgin Trains
08457 222 333
http://www.virgintrains.co.uk/
Customer Relations Manager
Virgin Trains
Meridian
85 Smallbrook Queensway
Birmingham B54HA

Cross Country Trains
08448 110 1124
http://crosscountrytrains.co.uk

Customer Relation Manager
CrossCountry
3rd Floor
85 Smallbrook Queensway
Birmingham
B5 4HA 
Transpennine
0845 678 6974
http://www.tpexpress.co.uk

Customer Relations
First TransPennine Express
ADMAIL 3878
FREEPOST
MANCHESTER
M1 9YB
tpecustomer.relations@firstgroup.com

First ScotRail
08457 550 033
http://www.firstgroup.com/scotrail/
First ScotRail Customer Relations Manager
First ScotRail
PO Box 7030
Fort William PH33 6WX


For train timetables & real-time running times, please contact National Rail Enquiries on 08457 48 49 50. 

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