• Community safety

    We are committed to improving safety and reducing level crossing misuse by working with local communities

  • Level crossing safety

    In 2009/10 we held 111 level crossing safety events across Britain, working with the British Transport Police, local councils, police forces and community groups to ask users ‘Would it Kill you to Wait?’.

  • Commitments

    • Helping people stay safe around the railway
    • Exceeding the expectations of the public
    • Being recognised as a good corporate citizen
    • Remaining Britain’s safest mode of surface transport.
    Read more about our commitments
  • Reducing incidents

    Reducing incidents

    Number of incidents of rail trespass and vandalism in top 100 national hotspots - 48.1 per cent reduction.

  • Kids with search dog

    No Messin’ Live events take place to give young people an alternative to playing on the railway.

  • Trespass & vandalism incidents

    Trespass & vandalism incidents

    Number of reported incidents of rail trespass and vandalism in top 10 national hotspots - 37.3 per cent reduction.

  • Report card

    Achieved Status

    Last year's target:

    To reduce rail crime and anti-social behaviour in 100 hotspots.

    We have achieved our target

    Achieved Status

    Last year's target:

    To create actions plans to reduce trespass and vandalism.

    We have achieved our target

    Achieved Status

    Last year's target:

    To continue the No Messin'! campaign.

    We have achieved our target

    Read more about out progress
  • Community safety

    Our dedicated community safety team seeks to improve safety for all railway users and reduce crime on the railway. The team works in communities nationwide, primarily targetting ‘hotspot’ areas which represent the greatest risk to railway users and to the infrastructure. We try to uncover the reasons for railway crime by working with different organisations in the local community.

    Our award winning No Messin’! campaign gives young people the opportunity to try new activities – a better way of spending their time than playing on the railway. In 2009/10 our approach to No Messin’! has focused on supporting longer-term community projects to form bonds with the community and stop railway crime before it starts.

    We support restorative justice programmes and community payback schemes, working with youth offending teams and the Probation Service to target our message to people who are at risk of, or are already offending.

    Level crossing safety

    There are approximately 9,000 level crossings in the UK, of which we manage 6,592 active, open crossings. The other level crossings are a mixture of crossings that are on a non-operational part of the railway, temporarily closed, or unused because they have become redundant. Level crossings pose the single biggest risk of a catastrophic incident occurring on the railway. We work to reduce incidents of misuse at level crossings through our national awareness campaign ‘Don’t Run The Risk’ (hard-hitting adverts on prime-time national television, radio and national and local press) and our national level crossing closure programme.

    Locally, we work with the British Transport Police, local councils, local police forces and community groups to attend high profile level crossings and ask users ‘Would it Kill you to Wait?’. In 2009/10 we held 111 level crossing safety events across Britain.

    In 2009/10, we committed £10m to our national level crossing closure programme which is targeted at closing user-operated level crossings. These pose a higher risk than other crossings. So far, we have agreements in place to close 391 user-operated crossings.

    Preventing suicide on the railway

    Sadly, suicides continue to occur on the rail network with over 200 reported incidents in the past year. In January 2010, we announced a groundbreaking five-year partnership with The Samaritans to develop a national programme which aims to reduce the frequency of suicides on the railway, as well as supporting staff and passengers who are involved.

    We are working with The Samaritans to:

    • make sure The Samaritans helpline number is at key locations for this type of incident
    • train front-line staff how to identify potential suicides and how to intervene appropriately
    • provide an enhanced response service via local offices of The Samaritans when a suicide has occurred
    • work with the media to encourage responsible reporting of suicides to discourage copycat incidents.

    The aim of this partnership is to reduce suicides on the railway by 20 per cent by 2015.

  • Looking to the future

    In 2010/11 our key priorities are to:

    • Work with The Samaritans on our goal of reducing incidents of suicide on the railway by 20 per cent by 2015
    • Reduce incidents of misuse at level crossings and continue to close user-operated level crossings
    • Reduce rail crime, trespass and anti-social behaviour across the network and in particular in our top 100 hotspots.
  • This page has been externally assured by Bureau Veritas. 

  • Contacting us

    Network Rail helpline

    08457 11 41 41

    If deaf or hard of hearing please dial 18001 before the number to activate TypeTalk

    Or contact us by email