Report card

Last year's target:

To encourage diversity in applications for all our roles.

We have achieved our target

Last year's target:

To recruit and train another 1,200 apprentices by 2014.

We are on track to achieve our target

Last year's target:

To pilot an online personal health assessment tool.

We have achieved our target

Last year's target:

To trial raised platform modules to improve accessibility.

We have achieved our target

Last year's target:

To help implement the Leeds station travel plan.

We have achieved our target

Last year's target:

To support heritage at stations like Kings Cross.

We have achieved our target

Last year's target:

To resolve lineside enquiries from the public within 20 days.

We are on track to achieve our target

Last year's target:

To reduce rail crime and anti-social behaviour in 100 hotspots.

We have achieved our target

Last year's target:

To recruit charity ambassadors from across our business.

We have achieved our target

Last year's target:

To develop a sustainable procurement strategy.

We are on track to achieve our target

Last year's target:

To make 25 per cent of our key materials spend sustainable.

We are on track to achieve our target

Last year's target:

To divert 60 per cent of waste from stations, offices and depots from landfill.

We are on track to achieve our target

Last year's target:

To reduce CO2 emissions from offices, stations and depots by 20 per cent.

We are on track to achieve our target

Last year's target:

To identify sustainable planting options for our lineside.

We have achieved our target