Key Facts
Britain has the fastest growing railway in Europe with passenger numbers and freight volume continuing to grow every year.
Freight has grown by over 60% in the past ten years
An average of 3.15 million people made over 1.2 billion journeys last year
In 2007/08, 89.9% of trains ran on time – the highest figure in recorded history
In 2007/08, 1,039km of rail and 763km of sleepers were renewed
In 2007/08, we invested around £4bn in the rail network
In the year to 31 March 2008 the cost of running the railway fell by £178m in real terms
Last Period Performance
Our performance results demonstrate the improvements that we have made in the railway.
Overall Performance for Period 2 2009/10
Note: Latest information correct at time of publication.
Period 2 Public Performance Measure (PPM) Moving Annual Average (MAA) is at 90.8%, up 0.2 percentage points since last period and up 0.7 percentage points since P2 last year. Period 2 actual performance was 93.4%, up 1.7 percentage points on Period 2 last year.
PPM Results by period
PPM (ACTUAL) – 93.4% - Period 2 (3 – 30 May 2009)
* PPM results should be considered provisional for this Operator
PPM (MAA) – 90.8% - Period 2 (3 – 30 May 2009)
* PPM results should be considered provisional for this Operator
Breakdown of Overall Delay Minutes (MAA) by Responsible Party
- The total number of industry delay minutes has reduced by 5.4% for the thirteen periods ending 30 May 2009, compared to the thirteen periods ending 24 May 2008. After adjusting for differing year lengths* delay minutes have reduced by 7.2%.
- Network Rail delay minutes in Period 2 were 418k, a decrease of 21.3% on Period 2 last year.
- TOC-on-Self delay minutes in Period 2 were 208k, a decrease of 13.5% on Period 2 last year.
- TOC-on-TOC delay minutes in Period 2 were 77k, a decrease of 27.0% on Period 2 last year.
* The thirteen periods ending in Period 2 2009/10 comprised 371 days versus 364 days for the thirteen periods ending in Period 2 2008/09.
PPM Methodology
PPM combines figures for punctuality and reliability into a single performance measure.
PPM measures the performance of individual trains advertised as passenger services against their planned timetable as agreed between the Operator and Network Rail at 2200 the night before.
PPM is therefore the percentage of trains ‘on time’ compared to the total number of trains planned.
A train is defined as ‘on time’ if it arrives within five minutes (i.e. 4 minutes 59 seconds or less) of the planned destination arrival time for London and South East or regional services, or 10 minutes (i.e. 9 minutes 59 seconds or less) for long distance services.
Where a train fails to run its entire planned route calling at all timetables stations it will count as a PPM failure.
Delay Minute Methodology
A delay minute is defined as a measure equating to one train being delayed for one minute when compared with the timetabled journey time between two points.
The main data set used for reporting both the TOCs and Network Rail delays is the Industry Period Performance Report (IPPR). However, IPPR sets all delays in dispute to the TOC. The purpose of developing the adjusted data series was to apportion the disputed delay minutes to the TOCs and Network Rail in line with a likely outcome of dispute resolution.
It is the adjusted data series that is used in the “Breakdown of Overall Delay Minutes (MAA Adjusted) by Responsible Party” graph shown above.