Station Facilities

The ticket office is on the main concourse of the station and is open 24 hours.

There are machines where you can collect tickets booked online and a manned office for all other tickets and enquiries to any destination in the UK.

For timetables and real-time information, visit National Rail Enquiries or call them on 08457 48 49 50.

Toilets are at the south end of platform 1. Additional toilets and baby changing facilities are available in the south terminal of the airport.

There are cash machines on the main concourse opposite the information desk and outside International Currency Exchange.

There is a bureau de change run by International Currency Exchange. You can order your currency on line for collection at the station.

There are payphones and email access points on the main concourse and on all platforms.

There is no BTP office at Gatwick Airport station.

For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

Lost property is handled by Excess Baggage's office in Victoria station (details).

Report lost property online or call Excess Baggage on 020 7963 0957.

The nearest left luggage office is in the airport's south terminal arrivals hall. It is open 24 hours.

For more information call 020 8759 3344 or visit Excess Baggage.

Trolleys are available. A £1 deposit is refunded when you return the trolley to a bay.

They are not allowed on the platforms for safety reasons. A free porter service is available - ask at the information desk.

Photo booths for photos for passports etc are at the entrance to the station from the south terminal.

Pay as you go wireless internet access is available from: