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  • Network Rail supply chain charter

    One team with one goal - delivering sustainable best value

  • In order to provide a safe, reliable, efficient and sustainable railway fit for the 21st century, our ambition is to establish a world class supply chain that builds long term mutually beneficial relationships and encourages joint strategic development – in a fair, transparent and consistent way.

    We will:

    • provide a safe and healthy working environment for all
    • deliver quality work to the agreed time and cost
    • abide by the RIA Value Improvement Programme Code of Practice
    • train our people to the appropriate level
    • learn from our mistakes and resolve issues together – without blame
    • continuously improve and develop
    • not tolerate continued poor performance

    Working together we will:

    • jointly develop and deliver whole-life best value solutions
    • support and collaborate with each other
    • value and harness the diversity of our people
    • communicate on time, in a concise, clear
      and open way
    • share ideas, plans and information
    • identify, inform and manage risks together
    • recognise that everyone’s contribution matters
    • avoid duplication and waste

    We will take pride in what we do:

    • innovate and delight customers
    • take ownership and responsibility for what we do
    • display high ethical standards in our actions
    • promote and celebrate success
    • make the rail industry a desirable place to work

    Showing respect means we will:

    • respect the environment, communities and the people we work with
    • always treat each other honestly, with openness and courtesy
    • pay on time for work delivered
    • adhere to mutually agreed terms
    • treat all information received as confidential