Station accessibility
The middle entrance on Cannon Street is step-free and takes you to the concourse near the ticket office. There is a lift opposite platform 1 connecting the upper and lower concourses.
The Blue Badge parking bays, bus stops and drop-off point are all near the step-free entrance.
There are no tactile warning strips along the platform edges.
Requesting assistance
For mobility assistance or help with luggage, please speak to a member of staff or go to the ticket office:
- Monday to Friday 07:15 - 19:40
Alternatively contact Southeastern trains, ideally 48 hours in advance: