Tickets and information
The main ticket office is near the New Station Street entrance.
For travel enquiries go to the travel centre:
- Monday to Saturday 08:00 - 20:00
- Sunday 09:00 - 20:00
East Coast travel centre, in the first class lounge:
- Monday to Friday 06:00 - 18:30
- Saturday 06:00 - 18:00
- Sunday 09:45 - 17:45
Alternatively call National Rail Enquiries on 0845 7 48 49 50 for timetables and real-time information.
You can also contact the train operator directly. Trains from Leeds station are run by:
Toilets and baby changing
There is a 30p charge for the toilets.
Men's: platform 8, platform 12, and near the New Station Street entrance.
Ladies': platform 8, platform 15, and near the New Station Street entrance.
Accessible: platform 8 (unisex), platform 12 (men's), and near the New Station Street entrance (unisex).
Baby changing: near the New Station Street entrance, and platform 12.
Cash
There are cash machines on the west footbridge, south concourse and in the Wellington Quarter.
There is no bureau de change.
Telephones
Between the Wellington and Aire Street entrances and near Boots.
There is a textphone on the concourse.
British Transport Police
The BTP station is outside the New Station Street entrance.
For help, call 0800 40 50 40 (24 hours) or speak to any member of staff. In an emergency call 999.
British Transport Police website
Left luggage
You can leave baggage at Excess Baggage, at the Wellington Street entrance.
- Monday to Sunday 07:00 - 23:00
For more information call 0113 243 8030 or visit Excess Baggage.
Lost property
The lost property counter is in the left luggage office. There is a charge for reclaimed items.
- Monday to Sunday 07:00 - 23:00
Report lost property online or call Excess Baggage on 0113 243 8030.
Trolleys
Available on all platforms and at entrances. Coin operated - a £1 deposit is refunded when you return it to a trolley bay.
Wi-Fi
Pay-as-you-go wireless internet access is available from:
Photo booths
There are booths for photos for passports etc.
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Waiting rooms
There are waiting rooms on platforms 1, 9-11, 12-15 and 16.
The first class lounge (route restrictions apply) is opposite the ticket office. It has writing areas, TV, fax, drinks and light snacks.
East Coast First Advance ticket holders must buy a £5 supplement, available from the East Coast travel centre, which allows access to all East Coast first class lounges.