Facilities at Victoria station

Tickets and information

Tickets are available from the ticket office, travel centre and machines around the station.

Ticket office - tickets for travel today:

Open 24 hours

Ticket office - advance tickets:

07:00 - 21:00

Tickets, timetables and real-time information are also available from National Rail Enquiries on 08457 48 49 50.

Alternatively contact your train operator. Trains from Victoria station are run by:

Gatwick Express – 0845 850 1530
textphone 0845 127 2940
Southern – 0845 127 2920
Southeastern – 0845 000 2222
textphone 0800 783 4548

Toilets and baby changing

There are men's, ladies' and accessbile toilets on platform 2 and between the Buckingham Palace Road and Grosvenor Gardens exits.

Showers

There are no longer any showers at the station.

Cash and bureau de change

There are cash dispensers and a bureau de change on both concourses.

Telephones

There are payphones on the concourse and near most station exits.

Car hire

There are branches of Sixt and Streetcar in the car park.

British Transport Police

There is no BTP station at Victoria.

For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

British Transport Police website

Left luggage

You can leave luggage at Excess Baggage, between platforms 7 and 8.

Monday to Sunday 07:00 - 24:00

For more information visit Excess Baggage or call 020 7963 0957.

Lost property

The lost property counter is in the left luggage office. There is a charge for reclaimed items.

Monday to Friday 09:00 - 17:00

Report lost property online or call Excess Baggage on 020 7963 0957.

Trolleys

Trolleys are available from the concourse, platforms and taxi rank. A £1 deposit is returned when you return it to a trolley point.

Photo booths

There are booths for photos for passports etc.

Wi-Fi

Pay as you go wireless internet access is available from: