Facilities at Liverpool Street station

Tickets and information

Tickets are available from the main ticket office and from ticket machines on the main concourse.

Tickets, timetables and real-time information are available from National Rail Enquiries on 08457 48 49 50.

Alternatively, contact the train operator. The following companies serve Liverpool Street:

c2c – 0845 744 4422
Greater Anglia / Stansted Express -
0845 600 7245 (option 2)
textphone 0845 606 7245

Toilets and baby changing

Men's/ladies': down the stairs opposite platform 11.

Accessible toilets: by reception, next to platform 10.

Baby changing: by the station reception, next to platform 10.

Cash and bureau de change

There are ATMs on the concourse.

The Eurochange bureau de change is next to platform 10.

Telephones

At both Bishopsgate entrances
At the Old Broad Street entrance
Outside the ticket office

British Transport Police

The BTP station is between platforms 10 and 11.

For help call 0800 40 50 40 (24 hours), speak to a member of station staff or use the telephone at the police station entrance. In an emergency call 999.

British Transport Police website

Left luggage

You can leave luggage at Excess Baggage on platform 10.

Monday to Sunday 07:00 - 23:00

For more information visit Excess Baggage or call 020 7247 4297.

Lost property

The lost property counter is in the left luggage office. There is a charge for reclaimed items.

Monday to Friday 09:00 - 17:00

Report lost property online or call Excess Baggage on 020 7247 4297.

Trolleys

There are several trolley points. A £1 deposit is refunded when you return the trolley.

Wi-Fi

Pay as you go wireless internet access is available from:

Photo booths

There are a booths at the station for photos for passports etc.