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Retail at our stations
Station planning and design
Access for all
Birmingham New Street
Getting the best for Britain's stations
There are over 2,500 stations across Britain, with many of the biggest and busiest run by us. The remainder are leased to train companies who are responsible for their day-to-day running.
Major station redevelopments like at King's Cross and Birmingham New Street have transformed people's journeys by providing accessible, spacious and pleasant facilities. Improvements are also being made at hundreds of smaller stations across the country, and many more schemes are planned.
A guide has been produced to help design teams see whether their plans will deliver better stations through making them accessible and easy to use, integrate well with their communities and make a positive economic, social and environmental impact.
Guide to station planning and design
The guide takes forward the findings of our Action Stations initiative and will be used by Network Rail as part of its planning process. It covers stations of any size or type, so can also be used by rail industry and other partners alongside their own policies and standards. The Action stations booklet shows the kind of work that is underway.
Action stations booklet
Action Stations sought people's views on our 10-point plan for the future of stations. The results showed that provision of ‘the basics’ – seated waiting areas, toilets, ticket sales facilities, cash points and reliable information – was still of primary importance for passengers.
The findings also showed that as the size of a station increases, passengers have an appetite for more extensive facilities.