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  • Our work in the community

  • Heritage and environment

  • Signalling heritage ►

    We're working with heritage organisations to document the history and way of life associated with signal boxes.

    Sustainable development ►

    In recognition of our continued delivery of services that improve local economies, communities and the environment in 2014-15, we were awarded four (out of five) stars in the 2015 Business in the Community Corporate Responsibility Index.

    Community scheme ►

    The scheme is a way for volunteers to transform disused land in their area, including old platforms, land adjoining stations and land under viaducts.

    Railway enthusiasts ►

    We welcome rail enthusiasts to our stations - please follow our guidelines to keep yourself safe and avoid adversely affecting the running of the railway.
  • Keeping you safe

  • Safety ►

    Keeping people safe on the railway is at the heart of everything we do. Resources for teachers and parents and information about our campaigns.

    Level crossings ►

    Find out how to use level crossings safely and what we're doing to to make level crossings safer.
  • Improving your railway

  • Community Rail ►

    There are over 60 community partnerships to develop of local and rural routes, services and stations.

    Improving accessibility ►

    Access for All is a major programme improving accessibility at train stations nationwide by installing lifts and step-free access.

    Railway upgrade plan ►

    Our railway upgrade plan is connecting communities, stimulating the economy and enabling faster, greener, more frequent trains.
  • Supporting charities

  • Charity ►

    We support charities through contributions to our national Charity of Choice (CLIC Sargent), employee fundraising and volunteering, funding for local projects and collections at our stations.
  • Contact us

    If you have a concern or question, call our 24-hour helpline:

    03457 11 41 41

    or contact us online

  • Our neighbours

    Information and support for people who live or work near the railway:

    • Property and access
    • Wildlife and environment
    • Noise and disturbance
    • Vandalism, graffiti, litter