National Rail Enquiries

National Rail Enquiries is the official information service for National Rail. National Rail is the collective name for Britain’s train companies working together.
Train timetables, tickets & fares
National Rail Enquiries provides impartial advice on all aspects of train travel – timetables, fares (including promotions), train operating companies, stations & destinations in Great Britain.
You can buy train tickets via their website. They do not sell train tickets themselves but will transfer your details to the authorised online retailer of your choice.
Live updates on train running times
National Rail Enquiries hold up-to-the-minute information about train services so they tell you about the latest changes & service alterations.
Train Tickets & Journey Planners
You can book your train tickets and plan your journey on the National Rail Enquiries website
Ticket services
- Train tickets – please use the journey planner to book tickets
- Railcards – information is on the Railcard website
- Special offers on tickets
- How to purchase tickets
- Rail and sea – information about how to combine rail & sea tickets and ferry services.
Journey planning services
General information
- Luggage & animals
- Disabled passengers
- Business travellers
- Families & groups
- Cyclists
- Sleeper trains
- International travel.
How to contact National Rail Enquiries
You can plan your journey & find out about train running times by any channel including the web & telephone. You can also have a text message sent with your itinerary.
- Web: www.nationalrail.co.uk.
- Wap: http://wap.nationalrail.co.uk/
- TrainTracker™: 0871 200 49 50
- TrainTracker Text: 84950
- TextMe Journey Planner
- National Rail Enquiries: 08457 48 49 50
- National Rail Enquiries from overseas: +44(0)20 7278 5240 (International rates apply)
- National Rail Enquiries Textphone: 0845 60 50 600
