National Helpline

Contact Us

Please use this form to make your comments or suggestions. It is our aim to reply to you in full within ten working days. If we are unable to do this, we will keep you updated every few weeks until your case is resolved.

Please note that Network Rail is unable to answer enquiries regarding timetabling, ticket pricing, station staff or the running of trains. Such enquiries should be directed to the relevant train operator.

If your enquiry is urgent in nature, please contact our National Helpline on 08457 11 41 41.

What is your local area?*
Name*
Email Address*
Address*
Postcode*
Telephone (daytime)*
Telephone (evening)*
Enquiry*
Have you contacted us about this issue before?
Would you like us to get back in touch with you regarding this matter?

* Required field