| Information Technology |
IT services including software, hardware and business systems |
| Telecoms |
Operational telecoms, all voice and data and hardware |
| Facilities Hard Services |
General building maintenance including air conditioning, heating & property management |
| Facilities Soft Services |
Office & Station services including waste management, cleaning & catering |
| Supplies and Services |
Equipment used by operational staff, office supplies, uniforms and corporate travel and accommodation |
| Road Fleet |
Road fleet costs including purchase, hire & maintenance |
| HR & Training |
External training and staff benefits |
| Business Consultancy |
Consultancy for business services which includes marketing services, legal services, management consultancy, financial and insurance services |
| Recruitment Services |
Recruitment services related to permanent staff, temporary staff (excluding consultants and contingent labour) |
| Utilities |
Electricity, water and gas for offices, stations and depots. Electricity for powering trains |
| Professional Services Direct |
Railway Infrastructure design, technical consultancy and commercial services |
| Rail & Ancillaries |
Short (<60ft) and long welded (>60ft) rail |
| Sleepers & Bearers |
Concrete, steel and timber sleepers and bearers and cable troughing (Sleepers hold the rails apart and support the track on the ballast) |
| Ballast |
Ballast and associated loading and unloading activities. (Ballast is the Graded stone sub-base used for drainage and support of the track) |
| Switches and Crossings & Ancillaries |
Modular and traditional railway switches and crossings including related ancillaries (switches and crossings are part of the rail system at junctions between different rail lines) |
| Rail Haulage |
Logistics and operation of rail haulage |
| Rail Fleet |
Purchase & maintenance of rail wagons & locomotives including seasonal treatment fleet |
| On Track Machines |
On track machines for treatment and maintenance of the track |
| Intelligent Infrastructure |
Train and non train mounted remote condition monitoring systems for the monitoring of the rail infrastructure |
| Contingent Labour: Direct |
Temporary infrastructure labour (including possession management) working under the direction of Network Rail |
| Infrastructure Support Services (On & Off Track) |
Support services for infrastructure maintenance including track & vegetation clearance |
| Plant & Tools |
Plant and Tools including hand tools and portable plant |
| Railway Spares |
Spares required for the maintenance of the railway infrastructure |
| Signalling |
Design, build and maintenance of railway signalling systems |
| Electrification & Fixed Plant |
Projects, materials and services to support the electrified part of the rail infrastructure |
| General Civils |
Construction not related to station redevelopment |
| Buildings |
Stations building & renewals. Shop fitting and renovation of existing stations |
| On Track Plant |
On Track plant (e.g. Road Rail Vehicles) |
| Security Solutions |
Security equipment, manned security and policing costs |
| Track |
Track renewal projects, and maintenance support |