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Get in touch - online, live help, find addresses and numbers
If there's a safety threat to you or to others such as:
If you report a problem relating to safety, we will give this priority.
To report a crime: British Transport Police Call: 0800 40 50 40 or Text: 61016 or dial 999
If you have a concern or question, call our 24-hour helpline.Open 24 hours, 365 days a year. Calls charged at standard rate.
Information and support for people who live or work near the railway:
This is the website of:
1. Network Rail Limited registered in England and Wales No. 04402220 whose registered office is 1 Eversholt Street, London, NW1 2DN; and
2. Network Rail Infrastructure Limited registered in England and Wales No. 2904587 whose registered office is at 1 Eversholt Street, London, NW1 2DN.
To activate Typetalk dial 18001 followed by 03457 11 41 41
Contact National Rail Enquiries or the train company:
1 Eversholt Street
Switchboard: 020 7557 8000
Find a contact at Network Rail
Read about our work to preserve our heritage, make the railway accessible, link communities, improve safety and more.Our work in the community.