• Contact us

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    Emergency?

    Network Rail 08457 11 41 41

    Speak to us directly about any emergency situation on the railway 24 hours a day.

     

    British Transport Police 0800 40 50 40

    To report a crime or for general enquiries, please contact the British Transport Police.

     
     

    Phone the helpline

    08457 11 41 41

    Our contact centre is open 24 hours a day, 365 days a year

    Email

    Email our contact centre and we will get back to you:  
     

    Contact finder

     

    Train journeys

    For tickets, times, refunds and journey planning contact:

    National Rail Enquiries
    08457 48 49 50
     
     


    This is the website of:
    1. Network Rail Limited registered in England and Wales No. 04402220 whose registered office is at Kings Place, 90 York Way, London, N1 9AG; and
    2. Network Rail Infrastructure Limited registered in England and Wales No. 2904587 whose registered office is at Kings Place, 90 York Way, London, N1 9AG.