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  • Terms of website use

  • This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.networkrail.co.uk (our site) whether as a guest or registered user. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

    When using our site, you must also comply with the provisions of our privacy policy and any other policies which we may refer to from time to time either in these terms of use or elsewhere on our site.

    Other terms

    These terms refer to your viewing and use of our site and separate terms and conditions shall apply to any promotion, competition or prize draw which we may run from time to time.

    Services provided by Media Storehouse Limited via our Virtual Archive site

    You may also buy products via the Virtual Archive area of our site from a third party company, Media Storehouse Limited. If you decide to purchase any of the products displayed for sale on our Digital Archive site you will be redirected to the website of a third party company, Media Storehouse Limited.

    Contracts for the supply of any such products to you are governed by Media Storehouse Limited’s terms and conditions of supply.

    Notwithstanding anything else in these terms and conditions, and to the fullest extent permitted by law, we hereby exclude all liability whatsoever to you in connection with the supply of products to you by or on behalf of Media Storehouse Limited.

    Information about us

    Our site is operated by Network Rail Infrastructure Limited ("we", "our" or "us"). We are registered in England and Wales under company number 02904587 and have our registered office at Kings Place, 90 York Way, London N1 9AG.

    Accessing our site

    Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of any security procedures for our site, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

    You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

    Network Rail takes internet safety seriously, we use encryption, vulnerability assessment and malware scanning to ensure you are safe to use this site.


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    Intellectual property rights

    Unless otherwise stated, we are the owner or the licensee of all intellectual property rights (designs, logos, etc) in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    You may only print off copies, and may only download page(s) from our site for your personal and non-commercial use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes or as otherwise restricted in these terms and conditions without obtaining a licence to do so from us or our licensors.

    If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    If you believe that you may be the copyright owner of any material on our site and you have not been acknowledged as such by us then please contact us as soon as possible so that we can take appropriate steps. During our investigation we may remove the relevant material from our site. If, following investigation, we determine that you are the legal copyright owner of the material in question then we will, at our discretion, either enter into discussions with you in order to reach an appropriate solution, or permanently remove the material in question from our site.

    Reliance on information posted

    Content, commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

    Our site changes regularly

    We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

    Our liability

    While we make every effort to ensure that the content of our site is accurate, this is not always achievable and the material displayed on our site is therefore provided without any guarantees, conditions or warranties as to its accuracy and is provided on an “as is” basis. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

    • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
    • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: (i) loss of income or revenue; (ii) loss of business; (iii) loss of profits or contracts; (iv) loss of anticipated savings; (v) loss of data; (vi) loss of goodwill; (vii) wasted management or office time; and (viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

    This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter.

    Information about you and your visits to our site

    We respect user privacy and will process and collect information about you only in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

    Your comments

    All comments which you submit to us for inclusion on our site, or on any of our pages on sites such as Facebook or Twitter, will be reviewed by us and we reserve the right, in our absolute discretion, to withhold or delete any comment which you make and not to place such comment on our site or pages. Whenever you submit a comment to us you must comply with our content standards (see below). In addition, we have the right to remove at any time, and at our absolute discretion, any posting made by you which has previously appeared on our site. You warrant that any such contribution complies with the content standards and you shall fully indemnify us for any breach of that warranty. If you as the comment-maker are under the age of 16, you must have consent from a parent or guardian to make a contribution.

    Any comment which you make will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such comment for any purpose. We also have the right to disclose your identity to any third party who is claiming that any comment made by you on our site constitutes a violation of their intellectual property rights, or of their right to privacy.

    We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted and/or comments made by you or any other user of our site.

    We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our privacy policy.

    Live departure boards

    While we seek wherever possible to provide accurate and up to date information to assist you in planning your journey, no guarantee as to the accuracy of the information can be given as the automated system which processes the information has limitations. Notwithstanding any other provision of these terms of use, we therefore give no warranty and accept no liability for the accuracy of the information shown.

    Viruses, hacking and other offences

    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

    By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. You shall indemnify us, and keep us indemnified in respect of any liability suffered or incurred in connection with any breach by you of these terms and conditions or the Computer Misuse Act 1990.

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

    Notwithstanding the foregoing you may only use our site only for lawful purposes. In particular, you shall not use our site: (i) in any way that breaches any applicable local, national or international law or regulation; and/or (ii) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

    Content standards

    These content standards apply to any and all material which you contribute to our website (contributions), and to any interactive services associated with it. You must comply with the following standards; the standards apply to each part of any contribution as well as to its whole.

    Contributions must: (i) be accurate (where they state facts); (ii) be genuinely held (where they state opinions); and (iii) comply with applicable law in the UK and in any country from which they are posted.

    Contributions must not: (i) contain any material which is defamatory of any person; (ii) contain any material which is obscene, offensive, hateful or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; (vi) promote any illegal activity; (vii) be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety; (viii) be likely to harass, upset, embarrass, alarm or annoy any other person; (ix) be used to impersonate any person, or to misrepresent your identity or affiliation with any person; (x) give the impression that they emanate from us, if this is not the case; (xi) advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse; or (xii) promote sexually explicit material; (xiii) promote violence; or (xiv) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

    Linking to our site

    You may link to our site without seeking our prior permission, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, and which does not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice. Except where we provide prior written approval, the use of our logo, or the logos of any members of our group of companies and third parties connected to us must not be used for promotional or linking purposes.

    If you wish to make any use of material on our site other than as set out above, please address your request to websupport@ networkrail.co.uk.

    Links from our site

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, we are not endorsing those sites in any way and we accept no responsibility for those sites or for any loss or damage that may arise from your use of them, or where you are unable to access the content of those sites as a result of the links not properly working.

    Jurisdiction and applicable law

    The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

    Suspension and termination

    We will determine, in our discretion, whether there has been a breach of these terms and conditions through your use of our site. When a breach of these terms and conditions has occurred, we may take such action as we deem appropriate. We exclude liability for actions taken by us in response to breaches of these terms and conditions by you.

    Trade marks

    The Network Rail name and logo are registered trademarks of Network Rail Infrastructure Limited.

    Variations

    We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. If you continue to use our site following a change to these terms, you will be treated as having accepted any such revision. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

    Your concerns

    If you have any concerns about material which appears on our site, please contact us using the following email address websupport@networkrail.co.uk.