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For the purpose of the Data Protection Act 1998 (the Act), the data controller is Network Rail Infrastructure Limited.
We may collect and process the following information about you:
If you are aged 16 or under, please get your parent or guardian's permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information.
We use information held about you in the following ways:
All information you provide to us via our site is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information we cannot guarantee the security of your personal information transmitted to our site; any transmission is at your own risk. Once we have received your personal information we will use strict procedures and security features to try to prevent unauthorised access.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (as defined in section 1159 of the UK Companies Act 2006).
We may disclose your personal information to third parties in the following circumstances:
We may also use your personal information, or permit selected third parties to use your personal information, to provide you with details about goods and services which may be of interest to you and we or they may contact you about these by post or telephone, email or other electronic means. We will only do this in circumstances where you have explicitly consented to the use of your personal information in this way.
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You can find more information about the cookies used on our site and the reasons why in the tables below.
When you visit our site you will be asked whether you wish to accept or reject cookies on your device. You will still be able to use our site if you reject them, but some personalisation features used on the station departure boards, or when searching for jobs, will not be available.
Four of the cookies we use (marked with an asterisk in the table below) are essential to the operation of our site (and are thus classed as non-intrusive “Level 0” cookies) and will be served to your device irrespective of whether you accept or reject cookies when you are asked by our site.
Should you wish, you can reject cookies completely by changing the settings of your browser. If you do this, however, you may not be able to access all or parts of our site. To learn more about cookies and how to manage them, visit the All About Cookies site.
We use popular sites like Facebook, Twitter and YouTube to originate or syndicate some of our content. As a result, if you visit one of our pages on these sites, or a page on our site which has content embedded from them, you may be presented with their cookies. We do not control these cookies. You should check the relevant site for more information about the cookies placed on external third party sites.
We use Google Analytics to collect information about how people use our site. We do this to make sure that it is meeting our users’ needs and to enable us to improve the site as a result.
We use the Oracle iRecruitment application to manage job applications. Users can log into our this system, apply for jobs and track the progress of any application they make.
Our website may contain links to other third party websites which may be of interest to you. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
You may choose to restrict the amount or use of your personal information in the following ways:
If you believe that any information we are holding on you is incorrect or incomplete, or would like us to remove the details we hold about you, please write to or email us as soon as possible. We will promptly make the changes. Proof of identity will be required.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.