Cookies and We use cookies to give you the best experience on our website. If you continue, we'll assume that you are happy to receive them.
You can read more about how we use cookies, and turn them off, on this page.

  • For passengers

    Every day, in everything we do, we are working to make the railway better for passengers

  • Station concourse focusing on main station clock  

    Train tickets and journey planners

    How to plan your train journey and book tickets
    Departure board display  

    Train timetables and running times

    Information about train timetables and the running times for today’s trains
    Passenger at a ticket office window  

    Ticket refunds

    Who to contact about ticket refunds
    Maintenance worker on track  

    Engineering work and service alterations

    Planned engineering work and service alterations, including travel advice
    Customer Service Assistant with passenger at Paddington station  

    Stations run by Network Rail

    We operate 19 key stations in Britain.
    Royal Albert Bridge (Saltash)  


    Download the electronic National Rail Timetable (eNRT)