• Graffiti

    Graffiti not only looks bad, it also makes passengers and the people who live near the railway feel unsafe.

  • Each year Network Rail spends more than £3.5 million on removing graffiti and this does not include the costs of lost revenue and delays. This money could be better spent on improving the railway.

    Creating graffiti can be dangerous

    Creating graffiti can be very dangerous – especially if you go on to the tracks. Every year, people are killed and injured when they are creating graffiti. Trespassing on the railway is a criminal offence and carries a fine of up to £1,000.

    Our policy on removing graffiti

    We are committed to removing all graffiti on the railway as quickly as we can. We prioritise the work in the following order:

    • Graffiti that impacts on safety (e.g. graffiti on signs)
    • Offensive, racist and sexist graffiti
    • Graffiti that can be seen by passengers and the general public
    • Graffiti on railway routes, including location cabinets, sub-stations and relay rooms
    • Other graffiti as resources allow - with priority given to large amounts of graffiti or graffiti that has been there for a long time.

    We try to stop people creating graffiti on the railway

    We use a number of different approaches to prevent graffiti depending on the needs of the local area:

    • Funding partnerships with local authorities – sometimes we pay local authorities to remove graffiti on our structures. Because they have their own graffiti-removal teams, they can often tackle problems faster and more cheaply than we can. This approach has worked very well in several London local authorities. 
    • Multi-party initiatives – we bring together the British Transport Police, local police forces, youth-offending teams, train operating companies with local authorities and our own teams to tackle the problem. We know that the law is not the only solution for graffiti and use education, crime reduction, alternative activities for young people, publicity and cleansing as well.
    • Intelligence-gathering on offenders – using cameras and daily checking to identify and monitor offenders so that they can be prosecuted
    • Anti-graffiti technologies – including using non-stick, textured and graffiti-resistant paints, encouraging plants and trees to cover surfaces (where safe), improving fences and removing redundant buildings.

    What to do if you have a problem caused by the railway or have more questions

    If you have a problem caused by graffiti or any other part of the railway or if you simply want more information, please contact the National Helpline on 08457 11 41 41.

  • What to do if you are concerned

    On or near the railway tracks

    Please contact the National Helpline on 08457 11 41 41 if you are concerned about graffiti on or near the railway tracks.

    At stations run by Network Rail

    We run 17 key stations. If you are concerned about graffiti at one of the following stations, contact the National Helpline on 08457 11 41 41:

    Birmingham New Street
    Cannon Street
    Charing Cross
    Edinburgh Waverley
    Euston
    Fenchurch Street
    Glasgow Central
    King’s Cross
    Leeds
    Liverpool Lime Street
    Liverpool Street
    London Bridge
    Manchester Piccadilly
    Paddington

    St Pancras International
    Victoria
    Waterloo

    At stations managed by a train operating company

    The remaining 2,500 stations are managed by the train operating companies. You will need to contact the ticket office if you are concerned about litter or flytipping at one of their stations.

    Outside the railway

    If you are concerned about graffiti in areas outside the railway, please contact your local authority and they will arrange for it to be removed.


    National Helpline
    08457 11 41 41