• Annual report and accounts 2011

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  • David Higgins

    Chief Executive’s review

    Network Rail CEO David Higgins reviews the last year and considers the challenges to come.

    Read David Higgins' review in full
    Three members of our board of directors

    Board of directors

    The Board is responsible for governing the strategic direction, supervising operational management and providing leadership.

    Read the full biographies
     
    Rick Haythornthwaite

    Chairman’s statement

    Rick Haythornthwaite, appraises the major changes this year as Network Rail Chairman.

    Read Rick Haythornthwaite's statement in full
    Patrick Butcher

    Finance Director’s review

    Group Finance Director Patrick Butcher marks progress towards achieving the efficiency outputs set out in the Delivery Plan 2009.

    Read Patrick Butcher's review in full
     
     
  • Annual report 2011 highlights

    This report covers the second year of Control Period 4, the quinquennial settlement running to 2014. It is also the first report for David Higgins, Network Rail’s chief executive who started on 1 February 2011.

  • The story of Control Period 4 is one of sustained investment in renewing and improving Britain’s railway. Network Rail is investing in Britain’s railway to reduce delays and to run more and longer trains. This investment will increase the capacity of the railway to support the drive to accommodate the growth in passenger numbers.

    Network Rail is also investing to shorten journey times, improve Britain’s stations and make the railway even more reliable. Significant milestones in the past year
    include the completion of the Airdrie to Bathgate railway in Scotland and the opening of a new station at Newport, Wales, in time for the Ryder Cup.

    In a departure from previous years, David Higgins has made the online Annual Report his primary focus and this year his review takes the form of a video interview, transcribed for the printed version.

    What has not changed is Network Rail’s relentless focus on efficiency, brought into sharper focus by the Government’s review, chaired by Sir Roy McNulty, of the cost and efficiency of Britain’s railway. A key element in reducing costs is Network Rail’s recent drive to devolve accountability and decision-making, putting them closer to the customer.

    Innovation, investment and a focus on improving efficiency are ongoing themes of Control Period 4 and this Annual Report.

  • Safety ►

    Safety on the railway is everyone’s responsibility, with Network Rail and our managers directly accountable. We will not compromise on safety, it remains our number one consideration in everything we do.

    Read more about safety

    Reliability ►

    Train performance was badly affected by the severe weather during November and December 2010. However better planning and rephasing of work resulted in less disruption of the rail network.

    Read more about reliability
     

    Efficiency ►

    Half way through the five-year Control Period 4 we continue to reduce running costs and remain on target to achieve the challenging efficiency savings that we first set out as part of our CP4 Delivery Plan in 2009.

    Read more about efficiency

    People ►

    As we create a new devolved regional structure, we are empowering our people to work more directly with our train and freight operating customers, delivering a seven day railway at the same time as a huge capital upgrade and renewals programme.

    Read more about our people
     

    Future ►

    We will continue to deliver our commitments under Control Period 4 enabling more trains to run on the network, improving punctuality further and making the railway safer.  At the same time we will find ways of doing business better, faster and at a lower cost to meet the demands of CP5.

    Read more about our future plans